Terms & Conditions – Digital Invoicing (by Techno Financials, a product of 3techno Digital)
These Terms & Conditions (“T&Cs”) govern the use of Digital Invoicing, a sub-product of Techno Financials by 3techno Digital. By signing up or using the service, you agree to these T&Cs.
1. General
- Digital Invoicing is part of Techno Financials (ERP), developed and owned by 3techno Digital.
- Access to the service is conditional on compliance with these T&Cs and applicable laws.
- 3techno may update these T&Cs from time to time. Continued use constitutes acceptance of updates.
2. Plans & Access
Starter Plan (Free)
- Up to 50 invoices/month.
- Free for 12 months (no payment required).
- Cloud access only.
- Integration with PRAL/FBR (Digital Invoicing compliance).
- Basic email/community support.
- After expiry, continued use requires upgrade to a paid plan.
Professional Plan (Cloud)
- Unlimited invoices.
- Cloud-based (secure, anywhere access).
- Advanced invoicing features (bulk upload, reporting, exports).
- Integration with PRAL/FBR.
- Priority email & phone support.
- Subscription required (monthly/annual).
- Custom integrations (ERP, accounting, e-commerce, etc.)
Enterprise Plan (On-Site)
- Unlimited invoices.
- On-premise deployment (client’s servers).
- Custom integrations (ERP, accounting, e-commerce, etc.).
- Integration with PRAL/FBR.
- Dedicated account manager + SLA-based support.
- One-time setup + annual maintenance contract.
3. Compliance Disclaimer
While PRAL/FBR integration is included in all plans, 3techno does not guarantee compliance with regulatory authorities.
Users are solely responsible for:
- Filing invoices correctly and on time.
- Ensuring tax compliance and legal obligations.
- 3techno is not liable for penalties, fines, or losses resulting from:
1. User errors or delays.
2. Failures in third-party systems (PRAL, FBR, hosting providers).
4. Data Ownership & Privacy
- Clients retain ownership of all invoicing data.
- For cloud plans, 3techno will take reasonable security measures but does not guarantee absolute security.
- For on-site deployments, clients are responsible for their own data protection and backups.
- 3techno may collect usage data for service improvement, analytics, and compliance.
5. Intellectual Property
- The Digital Invoicing platform, design, and code are the exclusive property of 3techno Digital.
- Clients are granted a limited, non-exclusive, non-transferable license to use the software during their subscription period.
- Clients may not:
1. Copy, resell, or redistribute the software.
2. Reverse-engineer or attempt to modify the system.
3. Claim ownership of 3techno’s intellectual property.
6. Support
- Starter Plan: Email/community support only.
- Professional Plan: Priority email & phone support.
- Enterprise Plan: SLA-backed dedicated support.
7. Limitation of Liability
- The service is provided “as is” without warranties of any kind.
- To the maximum extent permitted by law, 3techno shall not be liable for:
1. Loss of data, profits, revenue, or business opportunities.
2. Service downtime or interruptions.
3. Issues arising from third-party integrations or external systems.
4. Liability Cap: 3techno’s total liability, if any, shall not exceed the fees paid by the client in the last three (3) months of service.
8. Termination
3techno may suspend or terminate accounts that:
- Breach these T&Cs.
- Misuse the free plan (e.g., exceeding 50 invoices/month).
- Attempt unauthorized access or abuse the system.
- Users may discontinue service at any time.
- Paid subscriptions are non-refundable, unless otherwise agreed in writing.
9. Governing Law & Jurisdiction
These T&Cs are governed by the laws of Sindh, Pakistan, and where applicable, the laws of the United Arab Emirates (UAE).
Disputes shall be resolved through arbitration:
- Karachi, Pakistan for clients operating in Pakistan, under the Arbitration Act of Pakistan.
- Dubai, UAE for clients operating in the GCC/international markets, under UAE arbitration laws.
- Arbitration shall be conducted in English.